TekPlus - IP Communications

The Telecommunication market is in tumble, the last two years has not seen any improvements in the operating market environment which is the harshest seen by most companies in this sector. With limited capital, high levels of debt, consolidation and downsizing, most companies are going through rapid restructuring and some are even anticipating a second phase of restructuring. Re-invention is a key word both with the network operators and with the equipment providers.

In times like this, with fixed-line businesses struggling, more focus is put on any windows of opportunities and all the key attention is on Next generation networks and Broadband access. One, which is raising expectations, is IP Telephony. Demand in this sector is going to be huge (see TekPlus Press Releases) but more work needs to take place in justifying a business case for replacing the current PBX systems with VoIP Networks.

Until now the business end-user market has tended to steer clear of IP telephony, but improved quality of service and increased provision of 'must have' applications delivered by IP telephony service providers are beginning to change their perception of the technology. Moreover, the value being delivered to the business end-user community in turn is forcing IP telephony service providers to provide more and more value as opposed to cheaper calls.

This value is being increased with the addition of 'mini-killer' applications that delivers excitement in different end-user communities, rather than one all encompassing killer application. IP telephony service providers have realised that end-users require applications and services tailored to individual requirements rather than generic bundled services.

TekPlus has extensive experience in the world of telecoms and can provide advice and support in a wide variety of areas such as convergence, backbone migration, service value chains, next generation architecture, eco-system partnerships, return on investment and related technologies and markets.

IP Communications:

- Business Case Analysis

- Technology Analysis

- Primary Research

- Investment Returns

- Vendor Analysis

- Market Dynamics

- Partnerships

- Acquisitions

- Routes to Market

- Regulatory