The concept of Enterprise Portals developed out of publicly available websites such as Yahoo, excite and others. These websites provided a degree of personalisation out of which enterprise portals have developed, providing personalised access to corporate information, internal to a company. Many enterprise portals provide access to business partners, suppliers and customers, thus benefiting all.

The Enterprise portals hold a big impact on the enterprise. The tools that enable the development of portals now enable enterprises to support a range of organisational goals as shown below.

ü Extends enterprise security, application information and business intelligence into new 

    knowledge management and e-business practices.

ü Develops professional and business unit best practices.

ü Delivers objectives and promotion of common understanding across the organisation.

ü Creates workgroups both internally and externally to enable the portalisation of the organisation.

ü Provides common and consistent access to applications and information, both internally and

   

This report discusses the appropriateness of enterprise portals to business processes and workflow and how best to implement them. It inspires enterprises to undergo a structured process and workflow within their company to discover whether or not enterprise portals will be of benefit.

Table of Contents

Part 1

Key Questions

Market Trends

Enterprise Benefits

Challenges Meeting Enterprise Portal Requirements

Part 2

Strategy

The Impact of Enterprise Portals

Measuring Return on Investments

Outside Support

TekPlus Recommendations

List of Figures

Figure 1.1 The Enterprise Portal Stack

Figure 2.1 ADDAM Process for Successful Enterprise Portal Deployment

Figure 2.2 Enterprise Portal Evolution Steps

Figure 2.3 Commonality of Enterprise Portals

Ref: TP0035B02V01