Archives for: October 2008

Globalisation accelerating not declining

by Norman Email

Who remembers John Akers? Who remembers Lou Gerstner? Who remembers when IBM nearly failed? Larry Hirst, chairman of IBM Europe certainly does. He was an assistant to Akers in the early 1990s when IBM, bloated, bureaucratic and ossified came close t… more »

What is this thing called Trust?

by Norman Email

It’s easy to reach for the dictionary and get a ready-made definition but I’m not bothering. I know that in the real world of IT business, it means two things: Integrity and Competence. This issue of Trust arose recently in discussion with a major I… more »

On-demand CRM – does it work for SMB?

by Norman Email

SAP bestrides the customer resource management (CRM) sector like a colossus. For most small and medium businesses (SMBs), SAP is still seen as some master of the universe - remote, expensive and beyond the reach of modest-sized firms. SAP www.sap.… more »

How will the market for Cloud Computing evolve?

by Norman Email

Let me start by setting out my philosophy of cloud computing, shorn of the marketing hype and corporate-speak with which it has been clad. First of all, at bottom, cloud computing is simply a data processing resource. It is a data processing resourc… more »